/ Complex Medicine

Helping deliver on the promise of advanced therapies

We employ service design to identify and design the digital service infrastructure that powers the delivery of advanced therapies and personalised medicine.

Our Work

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We’re collaborating with a Swiss pharmaceutical company on a wide array of transformative digital initiatives spanning 140 countries. From setting north stars for programs to delivering strategies, services, and products, we’re helping them have an impact as an innovative medicines company.

Our Perspective

Our view on a new era of innovative medicines has been featured in leading industry publications:

The Future of Personalized Medicine Hinges on Pharma Executives Revolutionizing Business Models

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The Pharma Landscape is Changing and Investors Need to Change With It

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Personalized Medicine Is Revolutionizing the Role of Pharma Companies in the Healthcare Landscape

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Our Process

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A person standing in front of a group of people gesturing to a set of organised sticky notes
A developer sits at a desk in front of two screens, coding
A hybrid meeting, featuring two in-person teammates addressing a group of four people on screen

Map

We assess and chart the full end-to-end experience, focusing on existing platforms, people, and processes to identify pain points, areas of opportunity, and points of differentiation.

Rethink

We bring stakeholder teams together to review the journey, ideate on solutions, and build strategic roadmaps to guide investments and decision-making.

Deliver

We bring digital experiences to life across every touchpoint in pursuit of a unified service ecosystem. In parallel, we develop brand strategies and positioning to help differentiate in-category service offerings.

Operationalise

Throughout the process, we connect core stakeholders and teams to ensure multiple perspectives are represented and that product experiences can launch successfully.

Team Leads

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Our Value

/ 01

Delivery Excellence

We translate strategy into tangible outcomes, delivering research, insights, and digital products. We leverage deep expertise in both science and technology to solve problems and predict future trends.

/ 02

Partnership + Flexibility

We build partnerships and architect tailored programs, even if it means changing our business model. Our distributed, agile, and specialist approach ensures we adapt quickly to meet evolving needs.

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Empowering Ambition

We propel teams and businesses forward, building trust and C-Suite visibility through stakeholder management and specialised onboarding, ensuring we exceed expectations.

Get in touch

Contact us to learn more about our work delivering advanced therapies and let us know how we can help you.

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FAQ

Is Beyond a healthcare agency?

Beyond is a top healthcare agency focused on advancing customer experiences in the pharmaceutical industries.

We are experienced in navigating highly regulated and complex sectors and developing viable service infrastructures for people, patients, and providers.

How do Beyond’s services help pharmaceutical companies?

Beyond’s services help traditional pharmaceutical companies chart new paths towards innovative medicines.

The industry shift from one-size-fits all medicine to personalised therapeutics requires a new organisational mindset and a digital infrastructure. With our strategy, design, and technology capabilities, we are uniquely positioned to lead transformation programs that address these needs.

Can Beyond help implement pharma AI solutions?

Beyond has made a £1M investment in AI and has an in-house technology team with AI engineers.

Our investments and capabilities give us the ability to develop and implement AI-driven solutions suitable for companies developing gene therapy, cell therapy, and precision therapeutics.

What kind of pharmaceutical companies does Beyond work with?

In addition to medical device companies and leading healthcare brands, we have a multi-year, ongoing partnership with a major Swiss pharmaceutical company.

If you’d like to learn more, send us a message.

Our thinking

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AI, Inspiration, and Identity: A Q&A with Creative Director Cat Dunn

Creative Director Cat Dunn sits down with Jarrod Tredway, Beyond’s Head of Brand Strategy, to talk about AI as a collaborator, how she searches offline for online inspiration, and the role her queer identity plays as a part of her work.

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The rise of AI travel assistants

AI assistants capable of planning trips and booking travel are popping up everywhere, providing personalised recommendations, destination overviews, and in-the-moment assistance. Here, we offer an overview of this emerging technology and what it will take for AI agents to become more trustworthy travel partners.

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Will AI replace programmers?

As AI coding tools gain prominence, questions arise about their potential to replace programmers. Here, we discuss how AI is reshaping the responsibilities of programmers, and consider what this means for the future of the role.

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