Designing for intersectionality and inclusive recruitment

Designing for intersectionality and inclusive recruitment

Published on December 3, 2019

Kate Rand, Beyond’s Group Employee Experience and Inclusion Director, outlines the highlights from our recent event which focused on designing for intersectionality.

Click here to watch the video recap 

Diversity and inclusion is a complex and nuanced topic. “A lot of organisations believe that diversity is inclusion,” admitted Joanne Lockwood, Founder and CEO of SEE Change Happen, at the third event in our Human HR series. While it is true that a lot of companies haven’t quite got it right, we’re seeing more progress and understanding than ever in the D&I space. But one topic that is proving elusive for a lot of businesses is intersectionality. So, we brought together a range of experts to talk about what it really means.

Intersectionality has its roots in the late eighties with black feminist Kimberlé Williams Crenshaw, who coined the term. She defined it as “the notion that social identities such as age, class, gender, marital status, race, sexuality and disability (seen or unseen) overlap and intersect in ways that shape each individual.”

“We can use intersectionality within D&I to become a lens through which we can view our policy and procedures”

Kieran Wilson, Empowerment Programmes Delivery Officer – Stonewall

Intersectionality is a commonly misused term. It’s often used to describe when people have different intersecting characteristics, but really it’s about talking about systems of oppression, power of privilege and bias. And that’s not the only misconception surrounding the topic. Lucy Hackshaw, Founder and Leadership Futurist of Flux, explained that assuming intersectionality is an HR function is where a lot of organisations are going wrong. “It needs to run through the whole business entirely. It has to be supported on a human-to-human level.”

So how do we design for intersectionality in our organisations? Sonya Barlow, Founder of Like Minded Females cautioned against relying too heavily on internal communities in your organisation. “A network is not responsible for creating your D&I framework or for facilitating change. What they’re responsible for is creating an internal community which is safe so you can come and share your views and ultimately take that to the HR function or the leadership.”

How to design for intersectionality

    • Fish in different ponds – Appeal to diverse candidates in your job adverts. This doesn’t mean gendered language. Instead, think of what you put in your benefits package. And take Joanne Lockwood’s advice to reach out to communities directly and to “always be authentic and honest.” 
    • Make it clear – To encourage people to reach out from backgrounds that are typically barriered, it’s worth being explicit about wanting to have them on your team, explained Kieran Wilson. “Putting statements out on your website saying that you welcome people from all backgrounds” is a good place to start.
    • Be the change – People need to see who they can be. “I have said yes to roles where I don’t see people who look like me,” explained Sonya Barlow. “If I don’t see the change, I want to be the change.” If you are at the start of your journey, be transparent and ask diverse candidates if they’ll join you and be part of that change, even calling out on your website welcoming all identities can really help.
    • Go beyond recruitment Getting recruitment right is only one piece of the puzzle. Diversity doesn’t stop when you get someone through the door. It needs to continue as your people progress through the business. This is where organisations need to ensure robust development programmes are in place that advocate meritocracy and not rely on employee groups to pick up the slack.
    • Encourage empathy To best understand how to do this, Lucy Hackshaw recommended exploring our privileges—and lack of privileges. The latter “starts to be a connecting factor where people can start to own and build empathy for others.”
    • Get buy in – D&I needs to be part of the culture of your organisation—not a bolt on. “We need to make sure it’s top to bottom,” explained Joanne Lockwood. “You’re never going to get any progress with any initiatives if you’ve got a ceiling halfway down.”
    • Don’t leave it too late – If your company is young, you may have an advantage according to Kieran Wilson. “You have the chance to do it right first off, without having to go back or undo ways of working.”

Intersectionality isn’t just an addition to the D&I conversation. “It is the conversation,” insists Sonya Barlow. Intersectionality should be part of your core belief, value and culture system and it’s the duty of your workplace to talk about it. Take Lucy Hackshaw’s advice to “get more curious” and keep asking questions and continue learning. While there’s definitely right and wrong ways to ask about certain things, Kieran Wilson taught us that what’s most important is to make sure you’re collecting as much information as you can to grow your understanding of your diverse team.

Ultimately, no matter what identities your company is focusing on increasing, everyone is human and therefore has multiple needs. BAME employees will also have access needs, so without looking at D&I more holistically, you will end up excluding the people you’re trying to include.

The HumanHR meet up was created as a safe space for those with responsibility for people – not just HR practitioners – to come and ask all the questions they felt they couldn’t ask elsewhere. The driving principle beyond the events is that subjects like D&I shouldn’t be a competitive advantage, open only to those with a large operational footprint, but an imperative that every person in work is able to benefit from. To check out the Belong Frameworks that kicked all of this work off, click here.

Beyond is hosting the next HumanHR event on 30th Jan. If you’re someone who’s interested in putting the human back into HR, please sign up for your ticket. We’ll be announcing the topic soon. 

If any of this has resonated with you, please feel free to reach out to any of the speakers via LinkedIn or to speak at the next event, email Kate at