Four Takeaways From The Pay Attention Social Listening Panel at Social Media Week

Beyond CEO David Hargreaves summarizes and comments on the “Pay Attention!: Social Listening” Panel from Social Media Week New York. Continue reading


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Categories: consumer insights, Earned Media, ROI & Modeling, Social Media, Web Analytics
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Seth Duncan to Speak At e-Metrics Marketing Optimization Summit

If you are attending the e-Metrics Summit next week, make sure to catch our Research and Development Director for Analytics, Seth Duncan, who will be on the Social Media Metrics Framework Faceoff Panel moderated by Shonali Burke, Principal of Shonali … Continue reading


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Categories: Analytics & Measurement, Events, ROI & Modeling, Social Media, Web Analytics
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Why Earned Media Optimization Belongs in your Digital Marketing Toolbox Along with SEO and Ad Optimization

Most marketers have by now figured out how to use search engine optimization and ad placement optimization to yield better results from their digital marketing efforts. But they are missing a third tool to help them get the best results. … Continue reading


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Categories: Analytics & Measurement, Brand Value, ROI & Modeling, Social Media, Web Analytics
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What PR Professionals Need To Know About Web Analytics

[This post is from a guest post we contributed to Text 100's blog Hypertext earlier today, reposted here for those who missed it over at Hypertext] If your reaction to the headline was, “what on earth does Web analytics have … Continue reading


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Categories: Analytics & Measurement, ROI & Modeling, Social Media, Web Analytics
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On Building Brand Value and Emotional Loyalty Through Communications Strategy

The topic of emotional loyalty has been a topic of interest for us for a while, as it gives tantalizing clues to decoding what it is about certain brands that give them a halo effect in media coverage, and how … Continue reading


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Categories: Analytics & Measurement, Brand Value, Customer Satisfaction, Loyalty, Mainstream Media, ROI & Modeling
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The World’s Most Engaged Brands and How to Interpret Correlational Data

We were curious to read the recently published study correlating social media engagement and financial performance for the world’s 100 most valuable brands (per Interbrand), published by the Altimeter Group and WetPaint, since it covers an issue we are particularly … Continue reading


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Categories: Analytics & Measurement, ROI & Modeling, Social Media
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Case Study – The ROI of Earned Media Coverage for an E-Commerce Service

We were recently asked to explore the relationship between a client’s media coverage and the traffic to their consumer facing web site, to see how effective their PR efforts were in driving revenue-producing traffic. We also looked at their closest … Continue reading


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Categories: Analytics & Measurement, ROI & Modeling
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