Research Manager, Mainstream and Social Media

Full-time, San Francisco

Are you tired of the same old boring research environment? Do you want to work for a growing
company that maintains a fun, start-up atmosphere? Do you want to be on the cutting edge of
what people are talking about?

We’re looking for someone to help us while we bring our classic media research to a consultative
level – merging social-media, media research and consulting. We have the pieces in place and
are ready to start moving forward, but need somebody to help us manage our Pharma clients and
staff as we put the pieces together.

Beyond is an emerging Digital Marketing Agency that was formed when a successful digital
agency called Type 3 merged with a pure-play analytics firm called Context Analytics. The new
agency is both an analytics and creative powerhouse. Our Analytics team provides research,
consulting and measurement programs across mainstream and social media for some of the
biggest names in the technology and health-care industries.

In addition to a great working environment, we offer a host of excellent benefits, including
health insurance, matching 401k, 20 days of Vacation (25 days after your first year), 8 paid
company holidays, paid time off on your birthday, and a paid office closure between Christmas
and New Years!

Job Description:

The Research Manager will establish and maintain the role as the primary client contact (60%), and is responsible for the management of all regular research activities on assigned accounts. Specifically, the Research Manager will develop the research strategy, manage research budgets, and supervise assigned research personnel. The Research Manager will also be responsible for drawing unique insights from research and presenting those to the client. For more information about Beyond, please go to bynd.com.

Responsibilities:

  • Manage new and ongoing media and social media research projects.
  • Demonstrate high proficiency in complex research projects and ensure quality control across the team.
  • Participate and/or lead in Beyond’s response to research proposals and requests.
  • Create and maintain strong relationships with internal and external clients as the primary consultative interface on assigned accounts.
  • Demonstrate high client service orientation and instill this into direct reports.
  • Negotiate and manage vendor and third-party activities, including contracts and deadlines, as needed for assigned accounts and projects.
  • Manage Research Analysts assigned to your project teams (both local and virtual team members) including managing team members’ performance and appraisals.
  • Continue to improve and deliver easy to interpret representation of data by consistently improving the communication of data and upholding research methodological standards and best practices.
  • An appreciation of the digital and social media industry and how brands are adapting their
    approaches to this fast changing landscape.
  • Review and produce high-quality, error-free documents and presentations with correct grammar, spelling, and appropriate format, and ensure the same from Research Analysts and Research Associates on the project team.
  • Recruit, hire and train new Analysts and Associates as required.
  • Oversee ongoing projections and tracking of budgets, billings and hours for assigned accounts.

Qualifications:

  • Bachelor’s degree required. MBA desirable.
  • Strong knowledge of research methodologies.
  • 5-10+ years work experience relating to scientific research, business consulting, market research or media research.
  • A passion for technology or biotechnology.
  • A real enthusiasm for the media industry and the fundamental changes being driven by social media.
  • A passion for developing unique insights based on high-quality research.
  • Track record of managing and leading small teams and/or individuals.
  • Excellent verbal, written, and presentation skills; fluent English speaker, writer and reader.
  • Very well-developed organizational skills.
  • Expertise with Excel, and PowerPoint; experience with SPSS desirable.
  • Knowledge of social media monitoring software and tools, such as Radian 6 desirable.
  • Knowledge of web analytics tools, such as CoreMetrics, Omniture, WebTrends, and Google Analytics desirable.
  • Statistical skills, including sample size, confidence intervals, margin of error, and linear correlation/regression desirable.
  • Demonstrated business judgment.

To apply please send your CV to analyticjobs@bynd.com